Privacy Policy

Black Cab Miami (“Black Cab Miami”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit blackcabmiamifl.com (the “Site”), contact us or book a ride, how we use it, and the choices you have.

1. Information we collect

Information you give us. When you use our contact form, call us, text us or message us on WhatsApp, we may collect:

• First and last name
• Phone number
• Email address
• Ride details you share with us, such as pick-up and drop-off locations, date, time, flight information and number of passengers
• Any other information you include in your message

Information collected automatically. Like most websites, our hosting provider may automatically record basic technical data when you visit the Site, such as your IP address, browser type, device type, pages visited and the date and time of your visit. This information is used for security and to keep the Site working properly.

2. How we use your information

We use the information we collect to:

• Respond to your requests and questions
• Schedule, confirm and provide your ride
• Contact you about your booking by phone, text message, WhatsApp or email
• Send you quotes or special pricing you have asked for
• Improve our services and the Site
• Comply with legal obligations and protect our rights

3. Text messages (SMS) and WhatsApp

If you provide your phone number, you agree that we may contact you by call, text message or WhatsApp about your request or booking. Message and data rates may apply. Message frequency depends on your requests. You can reply STOP at any time to stop receiving text messages, or HELP for assistance.

We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.

4. How we share your information

We do not sell your personal information. We only share it when needed:

• With our drivers, so they can pick you up and complete your ride.
• With service providers that help us run our business, such as website hosting, form processing, email and messaging services. They may only use your information to provide services to us.
• When required by law, or to protect the safety, rights or property of our customers, our drivers, Black Cab Miami or others.

5. Third-party services on the Site

The Site includes features provided by third parties, which may collect information according to their own privacy policies:

• Google Maps (embedded map) and Google Fonts – Google Privacy Policy
• WhatsApp (when you click a WhatsApp link) – WhatsApp Privacy Policy

We are not responsible for the privacy practices of these third parties.

6. Cookies

We do not use advertising or tracking cookies on the Site. The third-party services listed above, and our hosting provider, may use cookies or similar technologies that are necessary for their features to work. You can block or delete cookies in your browser settings.

7. How long we keep your information

We keep your information only as long as needed to respond to you, provide your ride, keep business records and meet legal, tax or insurance requirements. After that, we delete it or keep it in a form that no longer identifies you.

8. How we protect your information

We use reasonable measures to protect your information, including secure (HTTPS) connections on the Site. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your choices and rights

You may contact us at any time to:

• Ask what personal information we have about you
• Ask us to correct or update your information
• Ask us to delete your information, unless we must keep it by law
• Stop receiving text messages or other communications from us

Depending on where you live, you may have additional rights under applicable law. We will respond to your request within a reasonable time.

10. Children’s privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, please contact us and we will delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. We encourage you to review this page periodically.

12. Contact us

If you have any questions about this Privacy Policy or your information, contact us: